IMPORTANT NOTICE: We will remain open 24/7 for emergency services, however, please call the clinic ahead of time to ensure that we are open as we have incremental closures currently. Please be kind, we will not tolerate any kind of abuse towards our staff. Thank you for your cooperation.

Client Satisfaction Survey

Which practice would you like to register with?

How did you hear about our services?
Why did you choose to bring your pet to the Vaughan-Richmond Hill Veterinary Emergency Clinic?
What services were you looking for at the Vaughan-Richmond Hill Veterinary Emergency Clinic?
What services were offered to you at the Vaughan-Richmond Hill Veterinary Emergency Clinic?
How satisfied were you with the level of communication between you and the support staff (receptionists, animal care attendants, veterinary technicians):
How satisfied were you with the level of communication between you and the veterinarian?
How satisfied were you with the level of care taken by the staff of your pet?
Please rate your overall experience with your visit today:
What did you like most about you and your pets’ experience at the Vaughan-Richmond Hill Veterinary Emergency Clinic?
What did you like least about you and your pets’ experience at the Vaughan-Richmond Hill Veterinary Emergency Clinic?
Are you likely to recommend the Vaughan Richmond Hill Veterinary Emergency Clinic to your friends, family members and colleagues?
Are you likely to return to the Vaughan Richmond Hill Veterinary Emergency Clinic with your pet in the case of an emergency?
 
Thank you for taking the time to complete this survey. We will be using the information collected from this questionnaire to continually improve the quality of the services offered to you and your pets.
 
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